Evaluating ocean carrier selection criteria: perspectives of Tasmanian shippers

Journal of Shipping and Trade

Table 2 Five Components Rotated - Pattern Matrixa

Items	Component
Items	Pricing of service	Network & schedule	Door-to-door service	Cargo	Corporate social responsibility
Lowest possible freight rate	0.783
Stability of freight rate	0.715
Flexibility of freight rate	0.602
Domestic service network		0.782
International service network		0.751
Schedule reliability (on-time arrival and departure)		0.746
Schedule frequency (e.g. sufficient number of sailings per week)		0.731
Transit timeframe		0.728
Ability to provide integrated door-to-door service			0.701
Integration and co-ordination with land-based logistics operations			0.681
Capacity availability				0.869
Seasonal capacity availability				0.848
Cargo security and safety				0.872
Refrigerated container or trailer capability				0.851
Perceived reputation of carrier					0.817
Carrier’s stated or perceived commitment to Tasmanian services					0.808
Problem-solving capability					0.795