Table 2 CATWOE elements for port community system in South Africa’s ports

Customers

Ship agents, ship-owner, cargo-owners, terminal operators, road/ rail operators

Shipping lines, Agents, cargo Owners

Port authorities, Cargo owners, ship agents, freight forwarders

Cargo owners, Terminal operators, Port Authorities

Shipping lines, Ship agents, stevedore, road/rail operators

Ship Agent and Terminals

Cargo owners and Ship agents

Port Authority, Shipping lines, Ship Agents, Freight forwarders

Ship agents, ship lines, cargo owners, freight forwarders

Port Authorities, Customs

Actors

Harbour Master, Port Management

Company Executives

Ship lines Principal and directors

Agents

State (Transnet Port Terminals) and private sector

Private

Private

State

State (Transnet Freight Rail) and private (Road)

State

Transformation process

Administer ports, oversight, enforce rules, improve performance of the ports, ensure the flow of information to all port users

Provision of seaworthy ships to transport merchant shipping goods

Safe transportation of merchant goods around the world

Ensuring the flow of cargo-related documents on time to avoid delays in shipping

Loading and unloading of ships, trucks and rail in port and providing storage for imports and exports

lashing/unlashing, loading/unloading of ships in ports

Movement of cargo from the consignor to consignee safe and on time

Processing of cargo, prevention of illegal goods, monitoring of dangerous goods, arresting crime related to merchant shipping and controlling of stowaways, Revenue collection

Transferring of cargo from ports to hinterland depots and warehouses

Arresting illegal dumping, preventing cargo theft, stopping illegal trade and human trafficking

Worldviews

Provide an effective and efficient port system that caters for inclusiveness

Provide sufficient ships to cater for growing international trade and earn profits

Safely move cargo around the world reliably at a reasonable cost

Berth ships on arrival and ensure swift completion of cargo operation for ships

Security of cargo, efficient loading and unloading of ships in berths, providing sufficient equipment

Fast and safe cargo operation

Cargo to move between consignor and consignee with highest quality and in the best time

Correct declaration of cargo and high level of security in the country, zero smuggling and efficient collection of duties

Efficient flow of cargo and information from ports to hinterland

Safe ports and environment

Owners

State

Private

Private

Private

State and Private

Private

Private

State

State and private

State and NPO

Environmental constraints

State-owned ports that state-owned enterprises manage ensure administration and investment in ports

Ships transporting cargo to global markets, regulated to ensure safety of life at sea and to ensure distribution of merchant trade items with minimum environmental impact

Economic conditions conducive for efficient, effective movement of cargo globally within set cost budgets and quick submission of documents

Quick flow of information about ships and cargo.

Availability of equipment in port to service the ship

Availability of ships, cargo and equipment to operate terminals efficiently, ship stowage information on dangerous goods

Availability of ships, competition between stevedoring companies

Access to cargo, congestion in ports

Constraints relating to the flow of cargo information, illegal goads, proper declaration of dangerous goods, prevention of illegal goods and stowaways, as well as a proper collection of duties

On-time availability of information relating to cargo in port, collection and IMDGs

On-time availability of information relating to cargo in port, areas of high risk, illegal goods, improper disposal of harmful waste